Our Guarantee If within two weeks From the time of receipt of the jewelry I have created for you, you are not satisfied, and upon the return of said merchandise in new condition, I will refund your purchase price less the shipping and insurance charge. I will replace turquoise that has come out of my jewelry due to normal wear for free up to 3 years, after that there will be a small charge, I require you to cover the shipping and insurance for its return to you, usually $20.00 - $35.00. I make your ring by the size you give me, should the ring need to be re-sized, I will charge from $25.00- $50.00 (depending on the complexity of the ring) plus return shipping and insurance. To size my rings all the turquoise has to be removed, the ring sized, and then re inlayed. I have been in business for over 34 years and am dedicated to providing the best product I can. Should a problem arise, feel free to call me I am sure we can work together to resolve it.
To place an
order
Most of
my customers give me a call on my toll free number and discuss with me
their wishes. When they get ready to place an order they will give me
their Shipping address, their phone number, and a credit card number. I
will at that time give you a ship date.....When I complete your
jewelry, I will give you a call and run your credit card at that time.
I ship UPS overnight and someone will need to sign for the
delivery. When you receive your
new ring give me a call and let me know how it fits and if there are
any adjustments that need
to be made. You can also send me a certified check in the mail if
you wish.
call me
directly, it is still the best means of communication.
toll free
1-866-684-5823 - Open Mon.- Sat. 9am-5pm MST
Please E-Mail me danny@w3az.net